QR ordering · table-bound sessions
Order from the table.
Pinned to it, always.
Guests scan, the menu opens, and the order lands in the kitchen pinned to the right table — every time. No fake URLs, no walk-bys, no "whose check is this?"
9:41orderly.app
Menu — Table 14
Aperol Spritz€7.5
Tagliatelle€12
Bruschetta€5
Tiramisu€6
Table 14 · session active
QRorderly
Table card · T-141. Scan the QR code on the table2. Menu opens, table pre-bound to session3. Order, call staff, or request the bill4. Order routes to each sector in seconds
How table binding works
QR codes are great.
Unverified ones are a liability.
A printed QR sticker works — until the URL leaks, gets photographed, or ends up in a group chat. Orderly binds every scan to a signed, short-lived session tied to that table. Same one-tap flow for the guest, with zero ambiguity on your end.
Generic QR sticker
Trusts the URL.
The kind of setup most teams start with. It works — until the QR leaks, gets photographed, or the URL ends up in a group chat.
- ·Anyone with the link can order. The URL is the only credential — it doesn't know who's at the table.
- ·Walk-by and joke orders. A photo of the sticker is enough; staff has to chase down the who sent this?
- ·Disputed checks. If a guest claims they didn't order, there's no proof their phone was at that table.
~3–5%of orders disputed or voided on busy nights*
Orderly QR
Trusts the table.
The same one-tap experience for the guest — but every order carries a signed session that says, in effect, this phone opened this menu at this table.
- ✓Session bound to the table. Each QR scan mints a signed session tied to that exact table — the menu won't open for the wrong one.
- ✓Short-lived, non-replayable tokens. Sessions expire and can't be copy-pasted into another browser or shared in a group chat.
- ✓Audit trail per order. If a check is ever disputed, you can show exactly which table session placed it and when.
0%fraudulent or off-premise orders
We're fans of every team shipping QR ordering — it's a real upgrade over paper menus. Session binding just closes the last gap.
The efficiency play
Run the same room with
half the floor staff.
When the menu lives on every guest's phone, the order-taking step disappears. Your servers stop being scribes and start being hosts — delivering food, refilling water, making the room feel cared-for.
01
Order-taking, removed.
Guests build the order at their own pace, swap dishes, split into rounds — without a server hovering with a notebook.
02
Asking for Payment, removed too.
Request payment from the table, tip suggestion, receipt, done.
03
Errors, almost gone.
The guest types it, the guest sees it, the kitchen reads it.
04
Your team, redeployed.
Fewer roles on the floor, more attention per table. Tips go up because service feels better, not worse.
Headcount · 80-cover dinner shiftbefore → with Orderly QR
Servers
4was 8
Runners
2was 4
Cashiers
0was 2
Hosts
2was 2
Before16
After8
Saved / shift−8 staff
Worked example · a typical mid-size venue runs 8 servers / 4 runners / 2 cashiers per dinner. With QR ordering most teams hold the room at half that, with happier tables. Tips don't fall — they consolidate.
And much more
QR ordering is the door.
The room behind it is full.
A short tour of what comes in the same box. Nothing here is an upsell — it's the rest of the QR-ordering surface, the bits we didn't want to make you click through to find.
01
Multi-language menus
One source of truth, auto-served in the guest's phone language. Hand-edit translations per item where it matters.
02
Tip suggestions
Configurable tip presets per venue, with a clear custom option. Tips route the way you already pay them out.
03
Featured items
Pin your best dishes to the top of the menu. Specials, high-margin items, or seasonal picks — always the first thing guests see.
04
Modifier & choice groups
Extras, swaps, and cook preferences captured at order time. The kitchen gets the full spec, not a side note.
05
Multi-branch management
Run Tetovo and Skopje from one login. Menus, staff, and reports stay separate; the dashboard stays unified.
06
Call waiter from table
A single click sends a waiter request to the floor staff app. No eye contact, no waving, no waiting.
07
Kitchen routing
Drinks to the bar, food to the line, desserts to pastry. Configure per-category once, route forever.
08
Request the bill
Guests request payment from their phone. Staff know before they walk over — card, cash, or split.
09
Analytics by table & dish
Best sellers, slowest movers, table turn-time, peak hours — without exporting a single spreadsheet.
10
Photos per item
Drop in a photo and it appears on the guest menu. No CMS, no reformatting, no third-party host.
Ready to ship · live in a dayTable-bound ordering.
Table-bound ordering.
Lighter floor.
One-click menu.
Tell us about the venue — covers, sections, kitchen layout — and we'll come back with a fitted plan, live in a day.
What changes in week one
Order-to-kitchen time-42%
Floor staff per shift-50%
Disputed checks0
Menu change, live< 2 sec
Avg. check size+8%